CaShunda Distributors LLC and its partners are committed to maintaining your confidence and trust while you shop on-line at our web sites.

Our Commitment to Privacy

At bbqchicago.com (a division of CaShunda Distributors LLC) we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.

No Release of Information to Third Parties
Personal information will not be released to third parties unless it is required by law or is pertinent to judicial or governmental investigations or proceedings.

The Information We Collect

At the time you register on our site, make a purchase request or agree to participate in a promotion, we collect and store the following types of information:

Name
Address
E-mail address
Telephone number
Credit/Debit Card Information

We may ask you to submit information about other people if you order a gift to be sent directly to the recipient. In such circumstances, we will ask for the recipient's name, address, telephone number and e-mail address.

We also may ask you for personally identifying information at other times, if you enter into a promotion, communicate with us by e-mail, or complete a survey. If you opt-in to receive information regarding a promotion, you give us your permission to share your name and e-mail address with the third party offering the promotion; the third party may forward marketing or other materials to you on our behalf.

As part of our service, we use cookies to store and track information about you on our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to gather statistical information about usage by registered or unregistered users, research visiting patterns and maintain your "shopping cart" status even if you temporarily leave our site. If you disable cookies on your computer, you will not be able to purchase our products on-line.

The Way We Use Information

Primarily we use your personally identifiable information to send products that you order on bbqchicago.com website. We may also use this information to customize your experience using our website. From time to time, we may use your personal information to offer you products that best suit your interests based on what we know about you and to improve our marketing and promotional efforts.
The e-mail addresses that we collect are used by us to contact you for marketing purposes and are not shared with other organizations for commercial purposes.
If you place a request for products or services, we use your personal information to ship your order only.

We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive.

Children's Privacy

The Children's Online Privacy Protection Act stipulates that Web site operators cannot knowingly collect information from children under age 13 without verifiable parental permission. Bbqchicago.com respects the privacy of children, and does not seek children's participation in services that require registration. We strongly recommend that parents supervise their children's use of the Internet. We also encourage parents to instruct their children not to give out personal information in e-mail messages or forums.
For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.

Correcting and updating your private information

The information that you provide to bbqchicago.com may be stored by us for an indefinite time. However, please feel free to request a change or deletion of this information at any time by sending us an e-mail.

Changes to Our Policy

The practices and policies contained in this disclosure are subject to change. Any such changes will be communicated through our website. Information collected before changes are made will be secured according to the previous Privacy Policy. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

Your Consent

By using our website, you consent to the collection and use of this information in the manner we describe.

How To Contact Us

To update, correct or delete your personal information, you can contact us at:
Website Administrator
bbqchicago.com Online
200 Russell St
Suite 105A
Hammond Indiana 46320

We may be reached via e-mail at contact@bbqchicago.com.
Or, you may reach us by telephone at 1-219-718-4232.